Privacy policy
Austin Rainbow Theatre (“ART,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase tickets, or engage with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and payment details, mailing address (when you purchase tickets, make a donation, or fill out forms).
Non-Personal Information: Browser type, device type, IP address, and website usage data collected automatically through cookies and similar technologies.
Voluntary Information: Information you provide when signing up for newsletters, completing surveys, or contacting us.
2. How We Use Your Information
We use your information to:
Process ticket purchases and donations
Communicate about events, productions, and updates
Respond to inquiries or customer service requests
Improve our website, marketing, and services
Comply with legal and financial obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
Service Providers: Third-party vendors (such as ticketing platforms, email providers, and payment processors) who assist us in running our operations.
Legal Requirements: If required by law, regulation, or legal process.
4. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You may choose to disable cookies through your browser settings, but some features of our website may not function properly.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or storage is 100% secure.
6. Your Choices and Rights
You have the right to:
Opt out of marketing emails by using the unsubscribe link in our messages
Request access, correction, or deletion of your personal data (subject to legal requirements)
Manage cookie preferences through your browser settings
7. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Austin Rainbow Theatre
Email: info@austinrainbowtheatre.org
Mailing Address:
Austin Rainbow Theatre
PO Box 40668
Austin, Texas 78704